The strength of the show lies in how it orchestrates a play of ideas without over-determining our reception of them. Things hang together, but loosely, and there is a lot of room for creative meaning-making on the part of the viewer. Thus, we meet Paulette Phillips’s DVD installation Crosstalk in which a number of artists, critics and other participants in the Toronto art scene are shown dressed in business attire, traversing a busy downtown intersection (another seat of power). These men and women look at the camera as they pass by, and their emotions: suspicion, curiosity, contempt, ennui. Instead of the artists being the spectacle, we, the viewers, are given that role and the alienation and discomfort that go along with it.

Sarah Milroy The Globe & Mail (January 2007)

A strong forensic thread runs through the five video installations that make up Canadian artist Paulette Phillips' exhibition "The Secret Life of Criminals." The narrative traces of the events depicted in these video suggest traumatic undercurrents. Coaxing the viewer into the role of detective, these works compel us to pay attention to their details, in case we miss a vital clue. The Floating House (2002) oscillates in its mien between the real and the simulated. One minute we see a model of a house floating on the Atlantic Ocean, slowly sinking; the next minute we are sucked in to a catastrophic event as the lens zoomes into experience the trauma of inundataion. All the works in this show have emotive hooks that seduce us into a suspension of disbelief.

Something strange is happening to us at a road intersection in Crosstalk (2004). The viewer becomes identified with the camera as it looks out from a scene of... what? A crime? An accident? A performance? Passing pedestrians turns to stare at us. What bizarre event are we involved in? This staged video has a Jeff Wall feel but transcends Wall by implicating the viewer in the action. Instead of being voyeur here, we have become the object of the voyeur's gaze.

Roy Exley Flash Art (July - September 2004)

If you've ever witnessed crisis as it unfolds within the confines of someone else's world and taken it away with you, unsettled by what you've seen, here's an opportunity to explore the possibilities this emotional other-worldliness presents. A series of films and image-based installations, recent work by Paulette Phillips emerges from the darker passages that wind through the primordial substance in which all of our everyday lives are suspended. The Secret Lives of Criminals is an abstraction of the events surrounding the unsolved murder of a middle-aged woman. Phillips' work uses the reality proposed by this unsolved crime to invite us into the labyrinth of the subconscious and to reconcile the realms of the safe and the sublime. Using the stage for such a visual "theatre of the uncanny" as set by the imagery supposed by Sylvia Plath or projected by Eija-Liisa Maria Ahtila as a point of origin, the distinctly feminine and subtly frantic works distort any concept of the home, quite literally setting it afloat in treacherous waters. Phillips' work upsets the foundations of home and family, and commits to the dissolution of the perceived safety surrounding all that is solid, sane and secure.

Kultureflash (May 2004)

Paulette Phillips' video loop, "It's about how people judge appearance." is really hard to watch even though it's only a minute long. I watched for only 30 seconds before I left the room... which begs the question why is this clip intolerable when images just like this are on tv each night? I called the artist, Phillips: "I think it's psychologically intense because it's self inflicted, it isn't victim based brutality. Had I stayed to the end I would have seen the woman pick herself up and give a defiant glance to the camera before moving on." When I heard that I thought I would probably watch the video again next time, which also means, like television, happy endings can dull your senses.

Catherine Osborne, Lola 8 winter 2000-2001

"LOCKJAW is a dense and witty monologue by the film maker on concerns ranging from feminism to the place of art in contemporary society. The central metaphore, that of the protagonist having found herself literally unable to speak is in ironic contrast to the non-stop text of the performance itself. Irreverant, beautifully performed and shot at times with tongue firmly in cheek, the film evokes Phillips' characteristic intelligence and insight."

Images'93 catalogue

"Rarely has video been employed as fluidly and with as much purpose as it is in writer/director Paulette Phillips' intelligent new drama."

Vit Wagner, the Toronto Star on CONTROLLING INTEREST